Unitree B2

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Unitree B2

Unitree B2

Unitree B2

UNITREE B2 IN ACTION

Unitree B2 Industrial Robot Dog – Ultimate 15-Video Guide & Expert Analysis 2025

Unitree B2 Industrial Robot Dog

The Ultimate Industrial Guide: 15 Expert Videos Covering Launch Analysis, Performance Tests, Industrial Applications, Comparisons, and Professional Insights

B2 Industrial Specifications

6 m/s
Max Speed
40 kg
Continuous Load
5 Hours
Battery Life
3D LiDAR
Navigation System
360 N·m
Max Torque
IP67
Protection Rating
Launch Analysis

World's Fastest Industrial Quadruped Robot

Comprehensive launch analysis of Unitree B2's revolutionary capabilities. Features 6 m/s maximum speed (fastest in class), 170% torque increase over B1, 40kg sustained load capacity, and 5-hour battery endurance. Demonstrates advanced obstacle navigation, stair climbing at 15.7 inches height, and industrial applications including automation, inspection, emergency rescue, and security patrolling.
🚀 World Record: Fastest Industrial Quadruped
Speed Champion

Most Advanced Quadruped: Enhanced Performance

Global Updates presentation showcasing B2's enhanced LiDAR system for superior obstacle detection and navigation. Features quick-change 45Ah (2250Wh) battery providing 4-6 hour operation, >20km range unloaded, >15km range with 20kg load. Demonstrates 2-3x performance improvement over existing global quadruped robots with exceptional terrain adaptability and stability.
⚡ Performance: 2-3x Better Than Competitors
Official Release

Beyond the Limit: Hyperevolution Unleashed

Official Unitree Robotics presentation of B2's groundbreaking capabilities. Maximum speed of 6m/s, sustained 40kg load capacity, and 5-hour walking endurance. Showcases all-terrain adaptability, large load handling, long-lasting endurance, and super athletic performance. Demonstrates evolutionary leap in quadruped robotics with industrial-grade reliability and versatility.
🏭 Official: Hyperevolution Technology
Performance Test

Professional Testing: Real-World Performance

General Laser's comprehensive B2 testing revealing steady load carrying while standing and walking, >6 m/s speed capability, continuous stair climbing (45+ degrees, 20-24cm high), and stability on uneven/slippery surfaces. Features 32-channel automotive-grade LiDAR, 1.6m+ jumping distance, autonomous recovery, and compatibility with charging stations.
🔬 Testing: 170% Joint Performance Increase
Robot Battle

Unitree B2W vs Deep Robotics LynX Showdown

Epic robotics race comparison between $100,000 Unitree B2W and $17,999 Deep Robotics LynX. B2W features 120kg stationary capacity, 100kg pulling at 20km/h, superior LiDAR sensors, IP67 protection, and all-weather operation. Analysis covers speed, endurance, payload capacity, terrain adaptability, and value proposition for different budgets and applications.
⚔️ Battle: $100K vs $18K Robot Showdown
Military Analysis

Military Applications: Soldier's Best Friend

BFBS Forces News analysis of B2-W's military potential compared to US robotic systems. Features nimble, sleek, and agile design capable of 40kg payload, 30mph top speed, and mixed terrain operation. Demonstrates superior agility and versatility compared to existing military robotics, positioning Chinese technology as competitive alternative for defense applications.
🪖 Military: Superior Agility & Speed
vs Boston Dynamics

B2W vs Spot: Which Robot Dog Wins?

Comprehensive comparison analyzing B2W's $25,500 upgraded industrial wheels versus Spot's precision engineering. B2W demonstrates 120kg stationary load (265lbs), 40kg+ motion load (88lbs+), 20kmph speed (12.4mph), and person-carrying capability (though not recommended). Features detailed specs analysis, performance comparison, and practical application scenarios.
🏆 Comparison: Load Capacity & Speed Champion
B2-W Powerhouse

Most POWERFUL Robot Yet: Advanced Technology

Deep dive into B2W's technological superiority featuring cutting-edge sensor suite with 3D LiDAR, depth cameras, and optical cameras for unparalleled environmental perception. Real-time mapping accuracy for warehouse navigation, construction sites, and industrial environments. Enhanced speed and load capacity upgrades providing ideal balance of mobility and strength for demanding applications.
🧠 Technology: Cutting-Edge Sensor Suite
Construction

Construction Monitoring & Site Inspection

Real-world construction site demonstration showcasing B2's industrial-grade performance in challenging environments. Features load carrying while standing and walking, >6 m/s speed capability, 45+ degree climbing angles, 20-24cm obstacle clearance, and stability on stones and slippery surfaces. Demonstrates comprehensive solution for construction monitoring, inspection, and safety enhancement applications.
🏗️ Construction: Site Monitoring & Safety
Triple Comparison

Triple Threat: Spot vs B2 vs CyberDog 2

Comprehensive three-way comparison analyzing advanced quadruped robotics. B2 surpasses Spot with >6 m/s speed, 170% joint performance increase, IP67 rating (-20°C to 55°C operation), 45Ah battery (2,250 watt hours), >5 hour unloaded endurance, and >4 hour loaded operation. Features detailed environmental adaptability, battery performance, and payload analysis.
🏅 Triple Test: Performance Leader
Professional Review

Unmatched Durability & Performance Review

Comprehensive B2-W review covering innovative design combining lightness and strength, technical features including speed and dynamic balance, advanced sensor technology, practical industrial/security applications, obstacle navigation testing, and artificial intelligence learning capabilities. Demonstrates why B2-W ranks among market's most prominent robots for professional deployment.
🛡️ Durability: Lightness & Strength Balance
Firefighting

Firefighting Revolution: Water Cannon Robot Dogs

Breakthrough demonstration of Unitree's B2 firefighting variant featuring modular design for emergency response missions. Equipped with 60-meter range water cannon (40 liters/second flow), adjustable 5°-85° angle capability, surveillance modules for live video feeds, sprinkler cooling system, and composite metal body for extreme environment operation. Already deployed with Qingdao Firefighting teams.
🔥 Firefighting: 60m Range Water Cannon
SDK Tutorial

SDK2 Programming: C++ Development Guide

Comprehensive SDK2 tutorial for B2 development using Visual Studio Code on Linux. Covers installation procedures, environment setup, publisher/subscriber architecture, stand-up example programming, joint control demonstrations, and wireless controller integration. Features practical coding examples showing how to control B2 from laying down to standing position using low-level joint commands.
💻 Development: Complete SDK2 C++ Guide
Emergency Rescue

NIST Emergency Response: Professional Testing

NIST facility testing in Burnet, Texas showcasing B2's emergency response capabilities. Successfully carried 75+ pounds of firefighting gear upstairs, navigated complex terrain including debris, narrow walkways, and uneven surfaces. Demonstrates readiness for real-world firefighting and rescue operations with proven performance in standardized emergency scenario simulations designed for first responder applications.
🚑 Emergency: 75+ Pound Gear Transport
Advanced Control

Advanced Control: Legged SDK Programming

Advanced programming tutorial covering Unitree legged SDK for precise robot control via wired connection. Demonstrates UDP communication protocols, real-time status feedback, IMU sensor data access, and command structure implementation. Features practical examples of motion control logic, cumulative timing variables, and conditional statement programming for sophisticated robotic behavior control and sensor data management.
⚙️ Advanced: UDP Communication & IMU Control

PRODUCT DETAILS

Unitree B2 Industrial Robot Dog - World's Most Advanced Heavy-Duty Quadruped Robot

Unitree B2 Industrial Quadruped Robot Dog

World's Fastest & Most Advanced Heavy-Duty Industrial Robot Dog

The Unitree B2 represents a revolutionary breakthrough in industrial robotics, delivering 2-3x superior performance compared to all existing quadruped robots worldwide. This cutting-edge industrial robot dog combines unmatched speed, exceptional load capacity, advanced AI intelligence, and military-grade durability to transform automation, inspection, emergency response, and research operations across industries.

Revolutionary Performance Specifications

Specification Unitree B2 Performance Industry Advantage
Maximum Running Speed 6+ m/s (21.6 km/h) World's fastest industrial quadruped
Joint Torque Output 360 N.m per joint 170% increase over previous generation
Standing Load Capacity 120kg maximum Heaviest payload in quadruped category
Continuous Walking Load 40kg+ sustained capacity 100% increase in moving payload
Endurance (Unloaded) 5+ hours / 20+ km range 200% endurance improvement
Endurance (20kg Load) 4+ hours / 15+ km range Extended operational capability
Obstacle Crossing 40cm maximum height Superior terrain navigation
Climbing Capability 45° maximum angle Steep incline mastery
Maximum Jump Distance 1.6+ meters Exceptional mobility range
Environmental Protection IP67 rating Dust & waterproof construction
Operating Temperature -20°C to 55°C Extreme environment capability
Battery System 45Ah (2,250Wh) 58V Ultra-high capacity power
Total Weight 60kg (including battery) Optimized power-to-weight ratio
Standing Dimensions 1098×450×645mm Compact industrial form factor
Prone Dimensions 880×460×330mm Space-efficient storage mode

Advanced Technology & Intelligence Systems

Multi-Modal Locomotion Technology

Revolutionary dual-form locomotion system enables seamless switching between legged mode for complex terrain navigation and wheeled mode (B2-W variant) for high-speed flat surface travel up to 20 km/h. This innovative design provides unmatched versatility for diverse operational requirements.

AI-Powered Autonomous Intelligence

Equipped with Intel Core i5 (platform function), Intel Core i7 (user development), and optional NVIDIA Jetson Orin NX processors for advanced AI capabilities including:

  • Real-time obstacle detection and avoidance
  • Autonomous path planning and navigation
  • Dynamic gait adaptation for terrain optimization
  • Machine learning for continuous performance improvement
  • Computer vision for object recognition and tracking

Comprehensive Sensor Array

Advanced multi-sensor perception system provides 360° environmental awareness:

  • 32-wire Automotive-Grade 3D LiDAR - Precision mapping and navigation
  • Depth Cameras (×2) - Accurate distance measurement and 3D reconstruction
  • High-Resolution Optical Cameras (×2) - Visual inspection and monitoring
  • Infrared Scanning Capability - Thermal imaging and night vision
  • IMU and Force Sensors - Balance and stability control

Modular Power & Charging System

Hot-swappable 45Ah battery system with autonomous charging solutions enables continuous 24/7 operation. Quick-change battery design minimizes downtime for mission-critical applications.

Unitree B2 vs Competition Comparison

Performance Metric Unitree B2 Boston Dynamics Spot B2 Advantage
Maximum Speed 6+ m/s 1.6 m/s 275% faster
Payload Capacity 40kg continuous 14kg maximum 185% higher capacity
Battery Life 5+ hours 90 minutes 233% longer endurance
Climbing Angle 45° 30° 50% steeper capability
Environmental Protection IP67 IP54 Superior dust/water resistance
Temperature Range -20°C to 55°C -20°C to 45°C Extended high-temp operation
Cost Effectiveness ~50% of Spot price Premium pricing Superior value proposition

Industrial Applications & Use Cases

Industrial Inspection & Maintenance

  • Power Grid Infrastructure - Autonomous inspection of power lines, transformers, substations, and electrical equipment with thermal imaging capabilities
  • Oil & Gas Pipeline Monitoring - Leak detection, structural integrity assessment, and safety compliance verification across vast pipeline networks
  • Manufacturing Quality Control - Automated equipment monitoring, predictive maintenance, and production line inspection in industrial facilities
  • Infrastructure Assessment - Bridge inspection, tunnel monitoring, and structural health evaluation for critical infrastructure
  • Chemical Plant Safety - Hazardous area monitoring, gas leak detection, and equipment status verification in chemical processing facilities

Emergency Response & Public Safety

  • Search & Rescue Operations - Disaster response, victim location, and evacuation assistance in collapsed buildings, natural disasters, and hazardous environments
  • Fire Department Support - Structural assessment in burning buildings, smoke-filled environment navigation, and firefighter safety enhancement
  • HAZMAT Response - Chemical spill assessment, radiation monitoring, and dangerous material handling in contaminated areas
  • Law Enforcement - Bomb disposal support, dangerous suspect apprehension, and tactical reconnaissance in high-risk situations
  • Border & Perimeter Security - Autonomous patrol, intrusion detection, and surveillance in sensitive areas

Logistics & Material Handling

  • Warehouse Automation - Automated inventory management, material transport, and order fulfillment in distribution centers
  • Construction Site Support - Tool and material delivery across rough terrain, progress monitoring, and safety inspection
  • Mining Operations - Equipment transport, site surveying, and safety monitoring in underground and surface mining environments
  • Port & Marine Logistics - Container inspection, cargo monitoring, and security patrol in maritime facilities
  • Agricultural Automation - Crop monitoring, precision farming support, and livestock management assistance

Research & Development Applications

  • Robotics Research - Advanced locomotion studies, AI algorithm development, and human-robot interaction research
  • Academic Education - STEM learning platform, engineering curriculum support, and robotics competition participation
  • Military & Defense - Tactical reconnaissance, equipment transport, and battlefield support in military applications
  • Space & Extreme Environment Testing - Mars rover simulation, extreme climate research, and planetary exploration preparation

Advanced Connectivity & Integration

Computing Architecture

  • Intel Core i5 Processor - Platform function and system control
  • Intel Core i7 Processors (×3) - User development and application processing
  • NVIDIA Jetson Orin NX - AI acceleration and machine learning tasks
  • Modular Computing - Up to 3 processing units maximum configuration

Communication & Connectivity

  • 1000M Ethernet Ports (×4) - High-speed wired network connectivity
  • USB 3.0 Ports (×4) - Peripheral device connection and data transfer
  • 4G Wireless Communication - Remote operation and data transmission
  • GNSS Positioning - Precise location tracking and navigation
  • Over-the-Horizon Communication - Extended range communication capability

Power Distribution System

  • 12V Output Ports (×4) - Standard voltage for sensors and accessories
  • 24V Output Ports (×4) - High-power device support
  • 5V Output Port (×1) - Low-power electronics and USB devices
  • Direct Battery Connection (×1) - Maximum power delivery for heavy equipment

Available Product Configurations

Unitree B2 Standard

Core Industrial Configuration - Complete legged locomotion system with standard sensor array, Intel Core processing architecture, 45Ah battery system, and IP67 environmental protection for general industrial applications.

Unitree B2-C32

Enhanced LiDAR Configuration - Features premium 32-channel automotive-grade LiDAR for superior mapping precision, enhanced obstacle detection, professional inspection capabilities, and advanced research applications requiring high-accuracy 3D sensing.

Unitree B2-W Wheeled Hybrid

Dual-Mode Locomotion System - Combines legged mobility with wheeled efficiency, achieving up to 20 km/h wheel speeds for extended range coverage, energy-efficient transportation, and optimal performance in large area surveillance.

Competitive Advantages & Value Proposition

Unmatched Performance Leadership

Delivers 2-3x superior performance compared to competing quadruped robots in critical metrics including speed, payload capacity, endurance, and environmental tolerance, establishing the B2 as the definitive industrial robotics solution.

Military-Grade Durability

IP67 protection rating ensures reliable operation in extreme conditions including dust storms, heavy rain, snow, and temperature extremes from -20°C to 55°C, providing consistent performance where other robots fail.

Advanced AI & Automation

Sophisticated AI-driven control system enables autonomous decision-making, real-time obstacle avoidance, dynamic gait adaptation, and continuous learning for optimized performance in complex environments.

Exceptional Cost-Effectiveness

Delivers premium industrial robotics capabilities at approximately 50% the cost of comparable systems, providing superior return on investment and making advanced robotics accessible to broader markets.

Future-Ready Architecture

Open SDK with C++ and Python programming support, modular hardware design, and continuous software updates ensure long-term investment protection and adaptability to evolving operational requirements.

Return on Investment Benefits

Operational Efficiency Gains

24/7 autonomous operation capability eliminates human labor costs for routine inspection and monitoring tasks, reducing operational expenses by up to 75% while improving consistency and reliability.

Safety Enhancement & Risk Reduction

Eliminates human exposure to hazardous environments including toxic gases, extreme temperatures, radiation, and structural instability, reducing workplace accidents and associated liability costs by 90%+.

Data Quality & Decision Making

Consistent, repeatable data collection with millimeter-precision positioning, high-resolution imaging, and multi-sensor fusion improves decision-making accuracy and enables predictive maintenance strategies.

Maintenance Cost Optimization

Advanced predictive maintenance capabilities and early fault detection prevent costly equipment failures, extend asset lifecycles, and optimize maintenance scheduling for maximum operational efficiency.

Real-World Case Studies & Success Stories

Power Grid Inspection - 300% Efficiency Improvement

Major utility company deployed Unitree B2 robots for autonomous power line inspection, achieving 300% faster coverage compared to manual inspection while eliminating worker exposure to high-voltage hazards and reducing inspection costs by 65%.

Oil Refinery Safety Monitoring - Zero Incident Record

International oil refinery implemented B2 robots for continuous safety monitoring in hazardous areas, achieving zero safety incidents over 18 months of operation while detecting 15 potential equipment failures before critical damage occurred.

Emergency Response - Life-Saving Search Operations

Fire departments report successful victim location in smoke-filled buildings using B2 thermal imaging capabilities, with robots navigating through debris and extreme heat conditions where human rescuers cannot safely operate.

Mining Operation - 24/7 Autonomous Surveillance

Underground mining facility achieved continuous safety monitoring with B2 robots operating in dust-filled tunnels, detecting structural instabilities and gas leaks 48 hours faster than traditional inspection methods.

Technical Support & Service

Comprehensive Warranty Coverage

  • Hardware Warranty - Complete component protection and replacement guarantee
  • Software Support - Continuous updates and feature enhancements
  • Technical Assistance - 24/7 global support for mission-critical applications

Training & Integration Services

  • Operator Training Programs - Comprehensive certification for safe and effective operation
  • Custom Integration Support - Tailored deployment for specific operational requirements
  • Ongoing Consultation - Continuous optimization and performance enhancement

Global Service Network

  • Local Technical Support - Regional service centers for rapid response
  • Spare Parts Availability - Guaranteed component availability for minimal downtime
  • Field Service Support - On-site technical assistance for complex deployments

Transform Your Operations with Unitree B2

The Unitree B2 Industrial Quadruped Robot represents the pinnacle of industrial robotics evolution, combining revolutionary performance capabilities, advanced AI intelligence, military-grade durability, and exceptional value proposition. Whether transforming inspection processes, enhancing workplace safety, revolutionizing emergency response, or pioneering cutting-edge research, the B2 delivers the superior capabilities needed to maintain competitive advantage in rapidly evolving industries.

Ready to revolutionize your industrial operations? Contact our robotics specialists today to discuss custom configurations, integration support, volume pricing options, and deployment strategies tailored to your specific operational requirements.

Experience the future of industrial automation with the world's most advanced quadruped robot.

SHIPPING & RETURNS

RobX24 Shipping & Returns Policy

RobX24 Shipping & Returns Policy

Professional robotics shipping with global delivery directly from Unitree manufacturing facility for Go2 series and advanced robotics equipment

RobX24 Shipping Information

Order Processing Time for Robotics Equipment

Standard Processing Timeline:

  • Unitree Go2 Air Models: Orders processed and shipped within 30 business days from Unitree facility in China
  • Professional Models (Go2 Pro/EDU): May require up to 30-45 business days due to specialized configuration, testing, and export documentation
  • Industrial Models (B2 Series): Additional 15-30 business days for specialized sensor packages or custom modifications
  • Order Confirmation: RobX24 will contact customers within 3-5 business days to confirm purchase specifications and delivery timeline

Important Processing Notes:

  • All orders ship directly from Unitree manufacturing facility in China
  • Processing times may extend due to product specificities, especially Education & Industry models
  • Export documentation and customs preparation included in processing time
  • Customers will receive shipment notification with tracking information once order dispatches

Global Shipping Methods & Delivery Times

International Heavy Goods Shipping (All Destinations)

Shipping Method Delivery Time Service Details
Heavy Goods International 20-45 business days Express international freight with full tracking
Expedited Heavy Goods 15-30 business days Priority processing with enhanced tracking
Custom Configuration Shipping 30-60 business days For specialized robotics with custom sensors

Global Shipping Coverage:

  • Worldwide Delivery: All Unitree robots ship from China manufacturing facility
  • Import Duties & Taxes: Customer responsible for all import duties, taxes, and customs fees
  • Export Documentation: Complete export documentation and customs declarations provided
  • Tracking Information: Full tracking from departure to delivery destination

Shipping Costs & Pricing

Cost Structure:

  • Calculated at Checkout: Exact shipping costs displayed during purchase process based on destination
  • Heavy Goods Rates: Specialized freight rates for industrial robotics equipment (15-60kg packages)
  • Insurance Included: All shipments include full insurance coverage up to product value
  • Remote Location Fees: Additional charges may apply for rural or difficult-to-access destinations

International Shipping Examples:

  • Europe: $499-$1,000 USD depending on country and configuration
  • North America: $599-$1,200 USD for standard delivery
  • Asia-Pacific: $399-$899 USD based on proximity to shipping origin
  • Middle East: $499-$1,000 USD with enhanced tracking

Shipping Restrictions & Important Considerations

Battery Shipping Regulations

Critical Battery Information:

  • Lithium-Ion Batteries: All robots contain high-capacity lithium-ion batteries requiring special handling
  • Extended Transit Times: Battery regulations may add 5-15 business days to delivery schedule
  • Multiple Inspections: Packages subject to additional security and customs inspections during transport
  • Documentation Required: International shipments require detailed battery transport documentation

Additional Shipping Considerations:

  • Inspection Delays: Robotics packages may undergo multiple inspections during international transit
  • Remote Area Delivery: Additional 5-10 business days for rural or remote delivery locations
  • Weather Impact: Extreme weather conditions may cause delivery delays beyond quoted timeframes
  • Adult Signature Required: All deliveries require adult signature and government-issued ID verification
  • Delivery Attempts: Maximum 3 delivery attempts before return to local distribution center

RobX24 Returns & Exchanges Policy

Robotics Equipment Return Policy Overview

Important Return Policy Notice:

Due to the highly specialized nature of professional robotics equipment including Unitree Go2 series robots, B2 industrial models, and G1 humanoid robots, RobX24 does not accept returns on robotics equipment under normal circumstances. Each robot undergoes extensive configuration, testing, and calibration before shipment from the Unitree facility.

Exceptional Return Circumstances

When Returns Are Accepted

Manufacturing Defects & Quality Issues:

  • Factory Defects: Confirmed manufacturing defects identified within 48 hours of delivery
  • Performance Issues: Robots not meeting published specifications or performance benchmarks
  • Component Failures: Essential components non-functional upon initial setup and testing
  • Software Issues: Critical firmware or software problems preventing normal operation

Shipping & Delivery Problems:

  • Transit Damage: Physical damage sustained during international shipping process
  • Incorrect Product: Wrong model, configuration, or specifications received
  • Missing Components: Incomplete shipments or missing essential accessories/documentation
  • Customs Damage: Damage resulting from customs inspection processes

Pre-Delivery Cancellation Policy

Order Cancellation Window:

  • Processing Period Cancellation: Orders can be cancelled for full refund during 30-day processing window
  • Pre-Shipment Changes: Specification modifications accepted before dispatch from China facility
  • Processing Delays: If processing exceeds 45 business days, cancellation with full refund available
  • Force Majeure: Cancellation rights extended for shipping delays beyond manufacturer control

Return Process & Requirements

Step 1: Immediate Contact Protocol

Damage/Defect Reporting Requirements:

  • 48-Hour Rule: Contact RobX24 within 48 hours of delivery for damage or defect claims
  • Contact Information: Email info@robx24.com with complete order details
  • Documentation Required:
    • Order number and purchase confirmation
    • Detailed description of defect or damage
    • High-resolution photos/videos of issue
    • Robot serial number and configuration details

Step 2: Return Authorization Process

RMA (Return Merchandise Authorization) Procedure:

  • Technical Evaluation: Expert assessment of reported issues by certified robotics technicians
  • Remote Diagnostics: Attempt to resolve issues through remote technical support when possible
  • Return Authorization: RMA number issued only after technical evaluation confirms return necessity
  • Resolution Options: Replacement, repair, refund, or store credit determined case-by-case
  • Response Timeline: Return authorization decisions within 5-7 business days

Step 3: International Return Shipping

Return Shipping Requirements:

  • Company Responsibility: RobX24 covers return shipping costs for confirmed defective/damaged items
  • Original Packaging: Items must be returned in original factory packaging and configuration
  • Insurance Mandatory: All returns require full insurance coverage during transit
  • Customs Documentation: International returns require detailed customs and export documentation
  • Return Timeline: Returns must be initiated within 10 business days of RMA approval

Refund Processing & Timeline

Refund Method & Timeline:

  • Payment Method: Refunds processed to original payment method (credit card, wire transfer, etc.)
  • Processing Time: 10-15 business days after return item inspection and approval
  • International Considerations: Cross-border refunds may require additional 5-10 business days
  • Partial Refunds: Restocking fees (up to 25%) may apply for returned items in non-original condition

Non-Returnable Items & Exclusions

Permanently Non-Returnable Products:

  • Custom Configurations: Robots with specialized sensor packages, custom programming, or modifications
  • Operated Equipment: Robots that have been programmed, operated, or modified from factory settings
  • Educational Licenses: SDK access, educational materials, or software licensing components
  • Consumable Components: Batteries, chargers, protective cases, or maintenance supplies (unless defective)
  • International Restrictions: Items restricted by export/import regulations in destination countries

Warranty & Technical Support

Comprehensive Warranty Coverage

Standard Warranty Terms:

  • Primary Warranty: 12 months comprehensive coverage on all mechanical and electronic components
  • Extended Options: Professional warranty packages available for Go2 Pro, EDU, and B2 industrial models
  • Battery Coverage: 6-month warranty on rechargeable battery systems and charging components
  • International Warranty: Global warranty coverage valid in all supported countries
  • Software Support: Free firmware updates, bug fixes, and feature enhancements during warranty period

Professional Technical Support Services

Technical Assistance Included:

  • Initial Setup Support: Comprehensive installation and configuration assistance
  • SDK Development: Programming support for Pro and EDU models with development capabilities
  • Remote Diagnostics: Advanced online troubleshooting and diagnostic services
  • Training Resources: Complete documentation library, video tutorials, and user guides
  • Community Access: Professional user forums and technical community support

Frequently Asked Questions

How long does international shipping take for Unitree robots?

Global shipping from China typically takes 20-45 business days for all Unitree robot models. This includes processing time at the manufacturing facility, export documentation, international transit, customs clearance, and final delivery. Professional models may require additional processing time due to specialized configuration.

What shipping costs apply to robot orders?

Shipping costs are calculated at checkout based on destination country and robot configuration. International heavy goods shipping typically ranges from $399-$1,200 USD depending on location. All shipments include full insurance coverage and professional handling for robotics equipment.

Can I return a Unitree robot if it doesn't meet my needs?

RobX24 does not accept returns for robotics equipment under normal circumstances due to the specialized nature of professional robotics. Returns are only accepted for manufacturing defects, shipping damage, incorrect items, or during the pre-delivery processing window. Contact info@robx24.com within 48 hours for damage/defect claims.

What happens if my robot arrives damaged?

Report damage immediately within 48 hours of delivery to info@robx24.com with photos and detailed description. RobX24 will issue a Return Merchandise Authorization (RMA) and cover all return shipping costs for replacement or repair of damaged items.

Are there any countries where you cannot ship robots?

Most countries worldwide are supported for Unitree robot shipping. However, certain countries may have import restrictions on advanced robotics or lithium-ion batteries. Contact our team to confirm shipping availability to your specific location before ordering.


This RobX24 shipping and returns policy reflects current Unitree manufacturing and shipping procedures as of August 2025. Policy terms may be updated to reflect changes in international shipping regulations or manufacturer procedures. Current policy terms always apply to new orders.

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